Jim Pettit is the IT Manager, Software Developer, and Database Administrator at Gulf Western Roofing. Jim began his career with GWR in 2006, bringing with him several decades of computer, networking, and software development experienced gathered at a number of construction and real estate-oriented firms both in Florida and California.
Alicia Gonzalez has 18 years of experience in the Human Resources field. Her work history includes corporate environments, call centers, construction industry and the mechanical industry. In addition to corporate and management training, Alicia’s experience also includes recruiting, compensation salary structure, employee benefits, as well as international training and mentoring. Alicia has been proudly serving Gulf Western Roofing since January of 2006.
James, “Jimmy”, Webb has over 30 years of roofing experience and holds multiple certifications in different roofing systems. Jimmy started with Gulf Western Roofing in 2002, working with the in-house service department as a Technician completing repairs. As Customer Service Specialist, Jimmy’s main objective is keeping the customers happy. Jimmy continuously meets with builders, homeowners and community managers to address and resolve any conflicts or concerns. He is also responsible for evaluating the service department and their work. Working alongside Customer Service Supervisor, Kelley Long, Jimmy is regularly making corrections and adjustments to the customer service department in order to increase the productivity and success of the service team. As Quality Control Specialist, Jimmy completes daily evaluations on the production home and repair projects to ensure all work is being performed to code.
Central Office Operations Manager
Marla joined the Gulf Western Roofing team in 2016. Prior to working at Gulf Western Roofing, Marla gained over 10 years of unparalleled experience in the roofing and construction industry. As Warranty Administrator, Marla incorporates her vast knowledge of processing permits and contracts in a timely manner to facilitate exceptional customer service. Marla also works closely with the marketing department to develop and implement new resources for staying in touch with valued warranty customers.
Jannel De La Noval
Southwest Office Operations Manager
Jannel joined the estimating team at Gulf Western Roofing in 2013. During her tenure with Gulf Western Roofing, Jannel has become proficient in reviewing contracts. She begins the process of estimating by meticulously gathering proposals, architectural drawings, specifications and related documents. Jannel’s close attention to detail are vital to determine the material quantities and labor necessary to complete each job and provide the customer a solid proposal.
Florida Certified Safety Manager
Ramiro joined Gulf Western Roofing in 2017 as the go-to person for everything regarding safety. As Safety Representative for the state of Florida, Ramiro prepares job sites for safety audits, attends builder meetings, and completes all new hire safety training. Ramiro is responsible for correcting safety violations and re-training on the spot in addition to completing accident investigations when necessary.
Florida Sales Manager
Keith joined Gulf Western as an Account Manager in November of 2018, after spending over a decade in the home improvement industry. In February of 2019, Keith became the Sales Manager. His love for customer service and management background makes him an excellent fit for the position. Keith is responsible for hiring and training new account managers, setting sales goals and analyzing past sales to project future sales growth.
Southwest Florida Operations Manager
Jason joined the Gulf Western Roofing team as Southwest Florida Operations Manager in July 2019. He’s has been in the construction industry for over a decade, where he has previously held various senior positions with major construction management and general contracting companies, and he has been involved in every task imaginable in the building process. Jason oversees all of our day-to-day operations, enforces clean and safe work environments, directs commercial projects, manages essential field employees, oversees training, sets project schedules, and ensures all projects contracted with GWR are completed on time, within budget, and to the highest quality standards.